Warranties & Repairs

We want you to have peace of mind that you are buying quality products.

That's why we source products that are manufactured by quality brands such as Intel, Dell, Gigabyte, Lenovo and Samsung and many more whose reputation in the market is synonymous with quality and performance.

Certain products may therefore come with a manufacturer's warranty. If so, this will be stated in the product listing on the site.

Should you experience a problem with the product within our 30 day return policy, please refer to our Return Policy.

Should you experience a problem with the product outside our 30 day return policy, please contact us on Help@TheDigitalFactory.co.za and we will assist you to have the item repaired as per the manufacturers warranty (if applicable).