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Microsoft PC Accessories (PCA) Warranty

Warranty Periods:

  • Microsoft Keyboards - 3 year warranty from date of purchase
  • Microsoft Mouse - 3 year warranty* from date of purchase * Compact Optical Mouse 500 – 2 year warranty from date of purchase
  • Microsoft Web Cameras - 3 year warranty from date of purchase
  • Microsoft Headsets - 2 year warranty from date of purchase
  • Microsoft Wireless Display Adapter - 1 year warranty from date of purchase
  • Xbox 360 and Xbox One Accessories - 90 day warranty from date of purchase – Please refer to the Xbox Warranty Procedure

Note:

  • Faulty items need to have all the components that came with the purchase, including the original packaging and receipt. (Items that are not in the original packaging will not be credited)
  • All exchanges are subject to authorisation and the obtaining of a reference number.
  • No repairs are conducted on faulty items.
  • No faulty items will be credited if the query is logged after 4 weeks after date of return.